ACCS-PLUS-5X8: Check Point. This service is free. com. To meet the increased performance demands of IDPS and TLS inspection, Azure Firewall Premium uses a more powerful virtual machine SKU. See the pricing details, response times, escalation management, and more for different product classes and spend thresholds. When combined with the technologies you support every day, the wide-ranging set of benefits can help your organization take full advantage of your Microsoft investments. Only data required for the permissions and sign-in flow is processed by officeatwork controlled temporary, serverless, and trusted PaaS Azure services. US Cloud vs. A pooled team dedicated to helping you get the most out of your Azure service: 1 24x7 in English for Sev A and B and in Japanese for severity A. Contact Microsoft through chat or over the phone. Monday to Friday during OutSystems Business Hours excluding January 1st and December 25th. Make data driven decisions at your fingertips!When I am using the below formula for simply calculating the totals I am having the correct totals. Lunavi is an Azure Expert MSP with a full staff of Microsoft-trained support technicians, engineers, consultants, and MVPs ready to assist customers. We understand that you may have questions about the Microsoft Services Agreement. AI Platform Training and Prediction. To fulfill your customer support requirement, you can: Resell support from another company. Technical support is provided in English 24 hours a day, 7 days a week. Service Plane Agreement for Premier Support Customers. Microsoft Cheat Sheet. No. Evaluate &. Easily find what you're looking for with the Search bar at the top or the Filters on the left. Per your description, your company has already opened a premier support ticket. Admins, have your account details ready when you call. adobe. Service Level Agreements (SLA) for Online Services The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online. Designated support engineer, third-tier support, Azure Rapid Response, Premier Support for Developers, IT service management, Premier Mission Critical Support, Office 365 Engineering Direct. So I have done that. Unified Support Advanced Plan. Get a quote. Business-critical dependence. Service Level Agreement for Premier Support Clients. “ Bringing Unified Support onboard was pivotal in accelerating our journey. Azure Support Plans. Unified Support Advanced Plan. Des services pour une efficacité technologique optimale. Enterprise Support Programs Standard support services to help you drive adoption through Adobe communities, self-service learning guides, knowledgebase, and online technical support. The Microsoft Enterprise Support Escalation SLA. Thanks for your query in this community. See the Microsoft Unified Support vs Premier Support comparison chart for full details. Starting on February 1, 2023, Software Assurance incidents won’t be usable or allocated. The goals you put down in your service level agreement must be S pecific, M easurable, A chievable, R elevant, and T ime-bound or SMART. Understand Premier Get Response SLA times. For Services billed monthly, you may terminate this Agreement for those Services at any time. Migrations support follows Standard response SLA, and includes pre-scheduled weekend support for customers migrating 250+ users in Jira Service Management or 1k+ users in Confluence and/or Jira Software, based on availability. Explore Microsoft 365 support options for business and enterprise and get fast help and personalized support. service in public preview can be used in production environment c- Azure service in public preview are subject to a SLA. Get adenine faster SLA with DCG upward to 10 minutes. For standard problems, expect to wait anywhere between 4 and 8. Microsoft Store Promise. It's free to sign up and bid on jobs. Same/Next business day replacement shipment¹. Schedule a support appointment. If 24-hour support is selected, your company should have people available to work on the incident potentially 24 hours a day. After customer business hours, all first-level support is in English only. Designated support engineer, third-tier support, Azure Rapid Response, Premier Support for Developers, IT service management, Premier Mission Critical Support, Office 365 Engineering Direct. Definity First. Access over a thousand learning titles so you can build your knowledge on the latest Microsoft technology from wherever you are. Response time will be between 2 and 8 hours, depending on the severity of the incident: Severity A. Microsoft specialist support. $175,000. Included with any Dynamics 365 purchase. Environment topology – The composition of the environment and the purpose. It’s a fundamental operational change for your customers—and an opportunity for you. From Support for Business, select the Dynamics 365 product family followed. 0 and later: Oracle Technical Support Policies / Standard Response Times. 1 Cloud flows only. A Service Level Agreement (SLA) is a contract between a service provider and customer. If Customer’s volume licensing agreement is a Microsoft Business Agreement version dated prior to September 2007 or otherwise does not include terms for Professional Services, and Customer has not signed any other master-level Microsoft Services agreement, these Product Terms will apply to any Professional Services purchased and used by Customer. Please renew. For support information,. In this article. Support scope. Microsoft Solution Roadmap; Microsoft Licensing Advisory; Digital Transformation Strategy; Office 365 Technical Ratings; ERP Right Size Assessment; Project Health Assessment; Business Enablement Menu Toggle. ) ARR, CSS and PMC resources will join the call bridge with the customer. Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs. That. A Standard support plan is included in an Azure free account. Federal and State agencies, US Military and Defense branches, as well as Government Contractors can now enjoy faster support response times, assure compliance, and save 30-50% by replacing Microsoft Premier. Rozdělení čísla v daném poměru . This much-needed offering extends Microsoft Premier Support and should be evaluated for mission-critical environments that require an increased level of incident response, access to resources and accountability. In the past, Microsoft Dynamics customers on a Premier Support plan had the option to log a support incident. On the bottom right side of the page, select Help & support. Learn more. Save 30-50% with US Cloud. Microsoft Solution Roadmap; Microsoft Licensing Advisory; Digital Shift Strategy; Office 365 Security Assessment; ERP Right Size Ranking;Request credit. To request a credit: Download and complete the Request for Credit or Refund Form. Understand Premier Support Response SLA often. US Cloud vs. On-call support for severity A incidents. It would be better for you to contact the premier support agent for the detailed information for the Contract and Service Level Agreement. Skip to pleased. For. Open Support requests. Preklikajte si prezentáciu, všetko si z nej odpíšte, osi presne narysujte. Designated support engineer, third-tier support, Azure Rapid Response, Premier Support for Developers, IT service management, Premier Mission Critical Support, Office 365 Engineering Direct. Getting a faster SLA from DCG up to 10 log. The Event Hubs Premium (premium tier) is designed for high-end streaming scenarios that require elastic, superior performance with predictable latency. Customer Stories. PRICE. Resolution. We get many questions from our followers, community, and clients regarding Enterprise Agreement renewals, often accompanied by Unified Support, previously known as Premier Support. To expedite your service requests, please make sure to include your. The Premier Support plan is part of the “Enterprise support offering” and is equivalent to the Professional Direct support plan that is available for all Azure users. Update May 9, 2023: The Advanced Support for Partners public community and discussion board is live on the new Partner Community site. Jak můžeme rozdělit číslo v určeném poměru Příklad: Dva kamarádi, Petr a Šimon pracovali o víkendu na zahradě babičky Petra. Contact our team for a tailored quote based on your needs. (they’ll have a 30-minute SLA for critical issues). Advisory, escalation and account management services are available at the Professional Direct and Microsoft Unified support levels. Items is a kritische partial of any technology vendor contract. Protect your business and manage IT health with a comprehensive support plan. US cloud premier support is a very reliable for Microsoft Support. As businesses rely more on technology and software, the importance of having a Service Level Agreement (SLA) in place has become paramount. That is why Premier Support is tailored to Gain greater visibility and more control over your support requests by managing them in one central location. If you have a Unified or Premier Support plan, please contact your Incident Manager or Customer Success Account Manager (CSAM). Self-managed Premium and Ultimate may also receive: Support for Scaled Architecture: A Support Engineer will work with your technical team around any issues encountered after an implementation of a scaled architecture is completed in cooperation with our Customer Success team. Understand Microsoft’s SLA for Unified and Premier Support. Introduction Enterprises often run business critical applications that are supported by multiple vendors. To link your contract ID/access ID to your account, complete the following steps: From within a project, select Support from the main menu, and then select Manage Support. 1. A new browser tab opens so that you can submit the support request in the Power Platform Admin Center. When you have problems with a Microsoft service or Partner Center, escalate the issue to Microsoft and track the issue until it's resolved. A single support issue is a problem that cannot be broken down into subordinate issues. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more. If you have a Unified or Premier Support contract today, Microsoft will reach out to you as part of your support renewal to discuss your specific. Microsoft is going to offer Unified Support instead of Premier Support. This savings falls immediately to the bottom line in year 1. The performance is achieved by providing reserved compute, memory, and storage resources, which minimize cross-tenant interference in a managed multi-tenant PaaS. An SLA functions as a documented understanding between the entity providing the service and the one receiving the benefits of the service. Although traditional SLAs define service expectations between vendors and customers, they may also be employed between departments within the same organization. . Service Level Agreements (SLAs) are a crucial part of any business relationship between a client and a service provider. Microsoft Solution Roadmap; Microsoft Licensing Counselling; Digital Transformation Tactics; Company 365 Security. Compare our partner support plans. Subscriptions in the GCC High and DoD environments include the core Exchange Online, SharePoint, and Skype for Business features. If you wanted to get a minimum of 200 hours of Microsoft premier support account management services, you would need to pay $50,000 for uncleared resources or $53,000 for security cleared resources. Trial and non-production environments. Service Level Agreement by Premier Support Your. If you needed dedicated support engineering, you would have to. Microsoft Unified Support means that support is available on a 24 x 7 basis from a single point of contact. It provides: A defined support and servicing Lifecycle timeline at the time of product launch. Introduction to the Microsoft Services Agreement. Microsoft guarantees that Azure App Service will be available 99. Adobe posts notices regarding maintenance and other outages at status. Find the Microsoft contact information for technical support or sales. Download the most recent version (English) (November 2023):SLAs are used to define these different aspects of service. Microsoft Premier Support Services. (Selecting the preceding link downloads the form directly to your default download folder. Unified Support. Build your team's knowledge. Get a faster SLA with DCG up to 10 video. Technical Level Agreement for Premier Sponsors Customers. The public Service Level Agreement (SLA) provided to the customer will be different from the private SLA. Technical support is provided in English 24 hours a day, 7 days a week. Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs. EOS (End of support): is a term used to reference Microsoft ending support for a product, in accordance with their Product Lifecycle policy. (Optional) Include up to five attachments that are relevant to the issue to provide additional context for the support case. Contact your local Microsoft Account Representative to get started. Contrat de Support Premier. Get a faster SLA with DCG up to 10 video. Compare our partner support plans. This support plan has been built to accelerate your cloud adoption journey through a complete coverage for cloud, hybrid, and on-premises solutions across all Microsoft products. Your Support subscription has expired. 9%) per calendar month (based on minutes of availability/total minutes per month) (“Service Level”). Microsoft Premier Support. Slides: 13; Download presentation. Service Level Agreements (SLA) for Online Services. If the results don't help, at the bottom, select Contact Support. Premier Support は、同様の状況で役立つように Microsoft によって開始されたアプリでもありました。 ただし、現在、Microsoft Premier Support のサービスは利用できなくなっているため、このアプリのすべての機能は、Microsoft Unified Support バリアントの XNUMX つの. Learn how Premier Support for Partners offers complete, end-to-end managed support across the full Microsoft platform to help you grow your business and meet your customers' needs. Microsoft cloud services are continuously monitored for signs of compromise. HEAR FROM A HUMAN SUPPORT SLA: Managed cloud services from Lunavi include guaranteed 15-minute or less response time to all support tickets, with. Microsoft said. Auto-pause and resume of time calculation. Support & Solutions. Harassment is any behavior intended to disturb or upset a person or group of people. Service Level Agreement for Premier Support Customers. Microsoft Solution Roadmap; Microsoft Licensing Advisory; Digital Transformation Strategy; Office 365 Security Assessment; ERP Law Size Assessment;Microsoft Premier Mission Critical Support Will Be SLA-Based. Billing support is provided in English from 9 AM to 5 PM (9 AM to 6 PM in Australia), Monday-Friday. For example, the public SLA may state that all tickets will receive a response within 6 hours, but the private SLA requires a 4 hour response. Veeam is pleased to offer first-level technical support services in the following languages for Veeam Backup & Replication and in English only for all other products during normal business hours (8 a. Desire support governed by a Service Level Agreement (‘SLA’) As a Crowe support services customer, you select the best plan based on:Microsoft Premier support is a piece of its overall Services organization,. Service Select Contractual for Premier Support Customers. High throughput. Pricing (USD) Starts at USD16,500 per year 5. Apigee. Customers must have an Azure Government account to purchase an Azure Government support plan. Get the most out of your Microsoft Premier Support investment with access to support and select learning resources Manage support • Easily create and manage support requests for your Microsoft cloud and on-premises technologies. Get adenine faster SLA including DCG skyward to 10 minutes. Advisory, escalation and account management services are available at the Professional Direct and Microsoft Unified support levels. Understand Premier Sponsors Response SLA times. SUBSCRIBE RSS FEEDS. Support Microsoft Online Services TechCenter. Premium block blob storage accounts make data available via high-performance hardware. We couldn't find your support plan. ;To see all the Services in the Catalog, click either the "Browse all Services" link at the top of the screen or the "View all Services" link under the Recommended Services section. Azure Data Manager for Agriculture extends the Microsoft Intelligent Data Platform with industry-specific data connectors and capabilities to bring together farm data from disparate sources, enabling organizations to. Learn more. Premier Support Service Level Agreement (SLA) – Initial Response Time. Microsoft is shifting its Premier Support customers to Unified Support. Support for Business. * A. This Service Level Agreement for Microsoft Online Services (this “SLA”) is a part of your Microsoft volume licensing agreement (the “Agreement”). US Cloud vs. Assistance Level Understanding for Premier Support Customers. Jan 13, 2023, 1:59 PM. Performance Support: is the ultimate in personalized support with the fastest response times with financially-backed SLA’s, product group engagement, an assigned support architect to create plans for your data, and engineers to assess remediation planning. Threats include any threat of suicide, violence, or harm to another. $9/user/month. 50. Help for admins of small businesses. The Service Sophistication Model is a framework and tool that helps organizations better assess and understand the complex mix of capabilities, intent, and approach strategies needed to deliver a modern contact center and specific level of customer service experience. You can compare partner support plans or see the following articles for partner-specific plans: Premier support for partners is the top level of technical support from Microsoft. m. With Microsoft Premier or Unified contract support, you also get the following benefits: Account. Microsoft has a new program to provide technical support to organizations called "Microsoft Unified Support. In the past, Microsoft Dynamics customers on a Premier Support plan had the option to log a. Technical support for ISVs. Learn more. As a specific Unified Support category, Azure seems to be the most aggressive in terms of support costs, coming in at 10. Other additional Premier Support offerings. $50,000. Social Contexts of SLA By Yenny Tanzino 16 Oct 2010 . 99 percent. Published: 09 February 2009 Summary. Fig. Microsoft Support Specialists Although still limited to only a few providers, Independent 3rd-party Specialists dedicated to Microsoft support are emerging. Service Grade Agreement with Premier Back Customers. alternative to Microsoft Premier support. Compare the features, benefits, and success stories of this support plan and find out how to get it. If you're the business owner or administrator of the org, you can also contact us through the Microsoft 365 admin center. For questions about your subscription, see the appropriate Licensing guide. Included for all Azure customers. Premier has much better SLA's, P1 is a 1 hour response i think where standard is whenever they get round to it. Enhanced SLAs include the following features not available in standard SLAs: Case-on-hold support. In Australia, call 1 800 197 503. Premier Success Plan Co m p a re S u cce ss P la n s a n d To p Fe atu res S t a n d a rd Pre m i e r S i g natu re S e l f - G u i d e d Re s o u rce s Tra i l h e a d , H e l p Po r t a l , Co m m u n i t y, S u cce s s Ce nte r, Re co m m e n d ati o n M a p s S u p p o r t Te c h n i c a l O n li n e c a se s u b m i s s io n Re sp o n se : 2Rozdlen sla v danm pomru Jak meme rozdlit. 15. Fusion Practices’ goal is to deliver and exceed the agreed service and quality levels in Oracle Cloud ERP Managed Support Services by providing best practices, shared knowledge and guidelines to activities that contribute to IT operational excellence, using the Information Technology Infrastructure Library (ITIL) methodology and pre. [2] For most countries and regions, business hours are from 9:00 AM to 5:00 PM (local time) Monday through Friday, excluding holidays. 1 Professional Direct does not cover Business Central. Admins, have your account details ready when you call. Download the Premier Support Catalogue and read here how you can access technical expertise, proactive services, and enhanced solutions from Microsoft. Service Floor Agreement for Premier Support Customers. To begin, here are a few important concepts: Environment purpose – The reasons why the environment exists. US Cloud vs. To simplify your support solution, DCG is offering a flexible, rapid-response alternative. Explanation. Experienced employees are competent and serious, all our tickets are done on time and provided a needed solution. Dynamics 365 Products Customer data platform. It provides a consistent entry point for all Premier incidents, as well as a wealth of information on Microsoft products via newsletter, Web casts, and downloads. 50. They define the level of service that the client can expect from the. Support scope. But Just FYI - Microsoft Premier Support End of Sale date As of July 1, 2021, Microsoft will no longer enter into Premier Support agreements for new customers. Professional Direct support. Advisory Support • As-needed Advisory Phone Support (limited to six hours or less per incident) Technical Training • On-demand videos, hands -on labs, learning paths, and expert -led webcasts: Enhanced Solutions* • Relationship-driven, in -depth support experiences, including Support for Mission Learn more about the benefits and features of Microsoft Premier Support, a comprehensive and flexible support solution for your business-critical needs. For general suggestions around structuring a data lake, see these articles: Overview of Azure Data Lake Storage for the data management and analytics scenario. SLA – Service Level Agreements are not offered by Microsoft. Included (priority routing for critical) Included (priority routing for all incidents) Minimum Contract Size. Compare Microsoft Premier Support to MS Unified Support features and cost. Understand Premier Support Response SLA periods. Billing support is provided in English from 9 AM to 5 PM (9 AM to 6 PM in Australia), Monday-Friday. Microsoft premier support sla; Your child's success or lack of success. For most Azure customers this means that the way you get support for Azure DevOps. Yes * B. Save 30-50% with US Cloud. MS Unified Support has three support levels: Core Support: offers affordable access to problem resolution, concierge services, elevated reactive support, self-help resources, and data-driven insights to. Features. This document identifies the services required and the expected level of services between MM/DD/YYYY to MM/DD/YYYY. Advanced Support for Partners is ideal for partners who are growing their cloud businesses and need a higher level of service than the Microsoft Cloud Partner Program provides, while Premier Support for Partners provides comprehensive support across the entire Microsoft platform. Admins, have your account details ready when you call. Monitors. Microsoft Enterprise Support. Prioritized escalation and access to Azure Operations and. TAMs are no longer available from Microsoft but are available from US Cloud Premier Support for all Microsoft technologies. Compare the. S. The Premier Support multi-year product support program, which offers services on a metered basis. Microsoft employs an incident response strategy designed to investigate, contain, and remove security threats quickly and efficiently. Technical Account Managers perform many important support functions and are the liaison between Microsoft and large customers' IT departments. user/month. Proactive Services are solution-specific, expert-led support services that help you maintain, onboard, and optimize your solutions with prescriptive and tailored guidance. Devices for education. Phone Support. nam06. Critical business impact (Sev A): <= 1 hour (Azure Rapid Response <= 15 mins; Unified Enhance Response <=30 mins) Catastrophic business impact (Sev 1): <=15 minutes (Unified Enterprise) Customer specific architectural support such as design reviews, performance tuning, configuration and implementation assistance delivered. SLAs are usually between a vendor and the. These environments can. Collected: Microsoft Tenant ID, User Microsoft Entra Object ID; Processing of data depends on permissions granted and takes place client side. Contact support. Along with each of our cloud Premium and Enterprise products, we include a Service Level Agreement (SLA). Enjoy faster, 24/7 fanatical global Microsoft support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth. Advanced Support for Partners is ideal for partners who are growing their cloud businesses and need a higher level of service than the Microsoft Cloud Partner Program provides, while Premier Support for Partners provides comprehensive support across the entire Microsoft platform. USC Premier is prepaid and can be applied to advisory, project, or DSE proactive needs. USD29 per month. BILLING AND SUBSCRIPTION MANAGEMENT SUPPORT. Microsoft Cheat Sheet. 15. Microsoft Solution Route; Microsoft Licensing Advisory; Digital Transformation Strategy; Office 365 Security Assessment; ERP Right Size Assessment; Project Medical. All new customers who purchase Azure services starting July 1, 2023 will receive Azure Standard support at no charge for the 12-month period within the qualification term. Technical support is provided in English 24 hours a day, 7 days a week. Connect with peers and experts. This assistance should be utilizable for mission kritischen systems. Compare our partner support plans. Premier Support - Monday-Friday, 9AM - 6PM JST (24 hours a day, 7 days a week for Severity 1 and Severity 2 Issues) Standard Support - Monday-Friday, 9AM - 5PM JST (for Severity 1 Issues) Region or Country Toll Free Phone Number Available Languages; Japan: 0120-733-251: JapaneseCall 18552700615. Pricing (USD) Starts at USD16,500 per year 5. 2. Compare support plans Explore the range of Azure support options and choose the plan that best fits, whether you're a developer just starting your cloud journey or a large. The following are expressly excluded from the scope of this Centralized Contract: Software licenses or acquisition, On-line Subscriptions, Hardware, Consulting Services, which includes Deliverable and Hourly-based, Technical Support Services that are not. Understand Premier Support Response SLA often. Select the card with your agreement type. You can use the instructions provided in this document combined with performance best practices applicable to technologies used by. Technical issue support: For information about specific support plans, see the following table. Support for success actions. Understands Primary Support Response SLA times. 95% uptime. Perspective Focus Framework Linguistic Internal Transformational-Generative Grammar Principles and Parameters Model Minimalist Program External Functionalism Languages and the brain Neurolinguistics Learning processes Information processing Processability. Microsoft Find Roadmap; Microsoft Licensing Advisory; Digital Change Strategy; Secretary 365 Security. Why Service Level Agreement is Important & Benefits of Using SLA. Understand Premier Support Get SLA period. In today’s world, mature support-aware business buyers like yourself put great value on increased availability and performance of their IT operations. Microsoft in education. Level 1. In the United States, call 1 800 865 9408. Being able to forecast the cost of your Microsoft Premier/Unified Support gives you a degree of safety for future planning. 3 For descriptions of the elevated support options, see Additional support options. Step by Step: Microsoft Azure technical support. Microsoft 365 Education. Regluar calls and meetings are also helpful. Contract management software is a program or series of related programs for storing and managing legal agreements such as contracts with vendors, leases and licensing agreements. In the Support menu, choose New Support Request. Professional Direct Support for Microsoft 365. 1988년 10월 1일에 대한민국 벤처 1세대 회사 큐닉스컴퓨터 [26] 와 당시에는 별로 한국에서 인지도가 없던 Microsoft 본사가 합작해서 설립되었으나, 1997년 외환 위기 이후 무리한 사업 확장을 하던 큐닉스가 망한 이후 Microsoft 미국 본사가 모든 지분을 가진 후, [27] 2005. Subject to review and renewal scheduled by MM/DD/YYYY. Download the most recent version (English) (November 2023): UK Department for Education is confidently moving to the Cloud with Microsoft Unified. Florida Department of Management Services > Business Operations > State Purchasing > State Contracts and Agreements > State Term Contract > Microsoft Premier Support and Consulting Services > Complete Contract - Microsoft Services AgreementThis article provides best practice guidelines that help you optimize performance, reduce costs, and secure your Data Lake Storage Gen2 enabled Azure Storage account. Service Floor Agreement for Premier Support Customers. In the United States, call 1 800 865 9408. By default it is zero meaning there is no warning interval. Our SLA guarantees 99. This effectively amounts to an “Azure tax” and nullifies any price discounting the end user may have negotiated. Service-level agreements (SLAs) enable businesses to track support policies and ensure customers are being supported per the support policy to which they are entitled. These my reside on servers in a controlled physical environment with fully manageable updates, maintenance, storage, full and disaster recovery services. Advisory Support • As-needed Advisory Phone Support (limited to six hours or less per incident) Technical Training • On-demand videos, hands -on labs, learning paths, and expert -led webcasts: Enhanced Solutions* • Relationship-driven, in -depth support experiences, including Support for MissionLearn more about the benefits and features of Microsoft Premier Support, a comprehensive and flexible support solution for your business-critical needs. 16. Understand Premier Sponsors Response SLA times. Support for success actions. Alexander: I recall when Microsoft began transitioning everyone to Unified Support, where you could still opt for. Billing support is provided in English from 9 AM to 5 PM (9 AM to 6 PM in Australia), Monday-Friday. Compare our partner support plans. For Dynamics 365 Sales, Customer Service, Field Service, Marketing, and Project Service Automation billing support, see Purchasing and billing FAQs in the Microsoft. II. Applies to: ️ Linux VMs ️ Windows VMs ️ Flexible scale sets ️ Uniform scale sets This article provides guidelines for building high-performance applications by using Azure premium storage. Microsoft has changed the way customers and partners have access to support offerings, and Microsoft Premier Support and Microsoft Unified Support have become too complex to navigate. You can purchase your Services in one or more billing formats. Pricing (USD) Starts at USD16,500 per year 5. Contact our team for a tailored quote based on your needs.